HotSpots

These devices are typically located at building entrances. When you present your Talon Card (KSU ID) to the HotSpot, it will authenticate, extend your access rights, update your card with any new access rights, and, if applicable, unlock the door.

How to Use HotSpots

  1. Present your Physical or Mobile Talon Card to the HotSpot
  2. Hold your card there until the flashing/beeping stops
  3. Repeat every seven days (or every day for some users, if applicable)

It is important to update your card at a HotSpot. For security purposes, your access rights will temporarily expire every seven days or sooner for some levels of access. Updating your card at a HotSpot ensures you maintain the appropriate access rights. If you are away from the campus longer than seven days, please update your card at a HotSpot upon your return to the campus.

To update your card, present and hold your Talon Card up to the HotSpot and wait for the light on the HotSpot to stop flashing. This process takes about five seconds. If you remove your card too quickly, the light on the HotSpot will turn red and you will need to try again.

How to Update Your talon card

 

Stand-Alone Door Locks

These devices are typically located on the door near the door handle. To use the lock, present your Talon Card (KSU ID) to the reader. The door will unlock, and you can turn the handle to open it.

Two-Factor Authentication Locks

In some instances, a door lock will have a keypad on it, allowing it to be used as a two-factor lock where you must use both your card and a 6-digit Lock Access PIN to open the door. This lock works in an identical manner to the stand-alone door lock, but you will first need to enter your 6-digit PIN, then present your Talon Card to allow you to open the door.

Lock Settings

Exterior locks will lock and unlock according to the building's predetermined schedule. Interior electronic lock settings are configured at installation based on the lock location and type. For questions about lock setting options, please contact the Door Access Department.

Door Hardware Maintenance

If you experience any issues with doors or door hardware (ADA operators, handles, hinges, locks etc.) in your area, please email dooraccess@kennesaw.edu or call 470-578-6726. The Door Access team will assign a technician to your request.